Fleet Management

To keep businesses vehicles in the type of condition that they require in their circumstances.

Any business that uses vehicles in their business.

The businesses that benefit the most are ones where their vehicles are mobile billboards in the promotion of their business or where it is also critical to keep the vehicles tidy inside when transporting clients or meeting clients.

It doesn’t, Car Care will structure the service to meet the client needs.

We promise to tailor to suit what your fleet needs thereby delivering the most cost effective service in any given situation.

Driving around in something that is sign written and doesn’t present well. That casts a poor light on that business, simply put it is bad business. If you are moving clients within the cars, you can’t have them sitting in something that smells or is in poor condition on the inside.

They are mobile billboards for your business and can often be a large part of building and maintaining your brand.

We will do as much or as little as required so that we keep the expense down and deliver what the client needs. Simply put we won’t add elements to our service that will inflate costs and the client doesn’t want or need. Everyone is different.

It won’t we will deliver a service that suits requirements.

Our core value is Car Care has been providing these services over many years and have expertise in ensuring we get “on the same page” as the client in order to achieve exactly what they expect. Then to deliver that expectation in many different sets of circumstances.

It keeps what is often one of the larger sets of physical assets a business has maintained just as you would the mechanical side of those assets.

Consistency is a huge part of it. Getting to all of the vehicles in a regular cycle thereby ensuring there are no vehicles within the fleet hurting the businesses brand.

Three words; efficiency, reliability and consistency.

Essentially it doesn’t matter what your fleet is, we can come up with a solution that fits.

We come to site. This reduces fleet movement, easier to manage for the client and reduces the downtime for each individual vehicle insofar as availability of each vehicle.

Customised solutions mean exactly what it says we will massage our service to suit clients requirements.

This will usually mean a meeting with the fleet manager so we can develop an understanding of exactly what they want.

A great example is we find Real estate agents often have the boots of their vehicles full of signs and associated material. In these instance we might not vacuum the boot because of the time to remove it all and put it back.

It helps achieve what the client needs while keeping a laser focus on the cost.

Planning at the start is the key element along with consistent reviewing.

The regularity will often play a large part in how much is done and will have a direct impact on cost. Where the client has the most “pain points”. How the vehicles are used, are they pool cars, are they taken home or part of a salary package. Certain parts of the car may only require minimal attention (if only one person is ever in the car etc).

This would depend, adjusting to suit a clients changing circumstance is of course completely acceptable. Things that might not be normal often happen and may not be foreseen or outside of the original scope, we of course are adaptable to change.

What one industry deems to be a non-negotiable another might find that they don’t need or want that component of the service.

Routine cleaning mitigates the need for deep cleaning or it will ensure that deep cleaning is needed less.

It gives the client exactly what they need and leaves out components that they don’t.

It means that we are happy to look after clients from 1 car (although you can’t really call one car a fleet!) to clients with hundreds of cars, and we do!

We currently manage companies/government departments with hundreds of cars.

We do our best to fit in with what the client needs and try to service the cars at times when it is the least disruption to the client. This will often mean early or late starts, visits on multiple days, in different locations as required.

The logistics, ensuring from our side that we are reliable with output and turn up at the allocated times. We often find our onsite contact critical here for the smooth running of the detailing service. Ensuring each individual vehicle flows through the rota on a consistent basis.

Being able to scale will help keep the cost down.

From our end we require minimal resources as we bring everything with us. Generally all we need is the ability to top up water tanks, access to wash room facilities if we are onsite for long periods.

We can help with suggestions the client often hasn’t even considered.

It is important for cost management, obviously if we go to a site and only do 2 cars this (in most cases) will cost more than going to site and doing 10.

We endeavour to keep the same detailers going to the same sites this along with regular checks on outcomes delivers on ensuring consistency.

The more vehicles done on anyone visit will help keep the cost to a minimum.

We will tailor this to suit but the absolute minimum would be exterior wash, dry and windscreen clean. A lot of clients will also want all windows, rims and tyres glossed as a minimum service level.

As a standard we vacuum, wipe everything over and inside of windows. However we will tailor to suit, as an example during COVID we were wiping over with a sanitizer and doing an ozone treatment.

Cleaning all the fabric components on a vehicle. Seats, carpets, mats and some door trim. The headlining can also be done however caution in many cases is needed here.

No one wants to sit in a car (or anywhere for that matter) that smells, as well as being unpleasant in some circumstances it can be detrimental to health. Especially important when carrying clients around.

Paint protection is a coating that enhances the paintwork, assists in keeping the paint cleaner for longer. Makes it easier to clean and also ensure the paint condition is maximised for longer. The key to the best possible outcome is preparation.

This in essence is to bring the paint back to look and feel as good as possible short of a re-spray. It can include many things from removing scratches and oxidisation to removing all sorts of contamination (think bitumen, cement, tree sap etc).

This is putting a treatment on the glass helping to keep it clean for longer and assist in stopping contamination adhering to glass. The key is preparation.

They put a barrier between the treated surface and the elements.

Paint correction followed by a paint sealant.

They keep the vehicle maintained and looking at it’s best. As well as the mechanical condition and service history people always consider the aesthetics as well when purchasing a vehicle.

Full detail with paint correction.

This is very much up to the vehicle owner and the conditions the vehicle experiences day to day. For example a sales rep who is on the road every day and takes the car home but its not garaged anywhere between 2-4 weeks would be acceptable.

Anyone with fleet vehicles that have some kind of contact with their clients.

They keep the vehicles which are in many cases mobile billboards and are representative of the businesses brand and image.

The extra services within a full detail provide a much deeper clean as well as protection of surfaces.

We work where the vehicle is located. The only caveats are we need some space and the environment needs to be safe.

Less logistical effort, less vehicle movement. Time saving.

If done properly it should have no disruption or at worst very minimal on the businesses day to day operations.

Vehicle movement, staff time.

We come to you. We ascertain a good location for the work to be done on site. The staff member in charge of organising the services has the keys, we do the rest.

From the client nothing.

Everywhere provided we have detailers reasonably close by and there is a safe area at the desired location.

Staff have very little to organise other than ensuring the vehicles are accessible on the site at the agreed time. They can go about other duties.

Any industry or commercial enterprise whether it be private or government that uses vehicles in the course of their business.

Sometimes lack of space on site makes it difficult or if there is a lot of vehicle movement where the detailing is organised to be done. Most place have a quiet corner we can work in, out of everyone’s way and not blocking any access.

This is a program agreed to when commencing to keep the fleet to a particular standard as the client requires.

When it becomes inconsistent and vehicles have longer between cleans, this can be a poor reflection on the business. It can also mean the detailing takes longer and potentially will cost more for that vehicle.

Good communication between the business owner and the Car Care detailing team. This should ensure our detailing team deliver exactly what the client wants.

Consistent outcomes.

They stop problems ballooning out of control.

It increases the possibility of decreased vehicle life. As well as that if these vehicles are seen by potential customers it can have an impact on the business itself that may not even be realised.

Good dialogue at the start and then reviewing on a consistent basis.

Any industry that has vehicles on the road need regular maintenance especially mechanical but also aesthetically, keeping those mobile billboards looking their best.

Not sure they have a direct result on efficiency. However the by-product we have found is it can have a direct impact on staff morale which can have obvious positive flow on effects.

By keeping the vehicles in the best possible shape for when they are either sold or returned after their lease.

All of our detailers have training form Car Care which is also ongoing as required. Car Care only detail cars and run no other franchised business and have been around since 1987 so have the experience.

This allows our detailers to stay abreast of any new developments within the industry. It also has obvious flow on benefits for the client as well.

This industry is ever evolving and unfortunately there is no set standards. At Car Care we test and assess all new products and methods of delivering our services (as well as anything that might be completely new) pick what works and train our detailers accordingly. There are some unscrupulous players out there that purport to deliver services that actually at best “mask” potential issues.

It means we can deliver a service with the quickest possible method thereby getting the outcome the client requires at the best rate.

The ability to use the correct equipment for the correct purpose. However mostly it is staying focused and having a good attitude.

Trust needs to be earned and is built by doing the things you say you will do when you are going to do it. While doing these things presenting yourself properly and delivering these services in a friendly and courteous way.

Insurance is important for everyone. It also gives peace of mind to the client.

It keeps the detailing team up to date with new equipment, products and methods. It also serves as a reminder or refresher.

Detailers who don’t use the correct product or equipment to deliver a service, who scrimp on these things. As bad are detailers who cut corners.

Its like anything you are going to get a better result by someone who not only has experience but the correct experiences and training.

Vehicle rebranding often occurs when a business has been taken over or has had an image refresh or update. We can remove the old decals (sign writing) and prepare the paintwork for the new logos.

For resale, return after lease or a change in company branding/image.

It is getting the paint in good condition prior to putting new vinyl decals/stickers on. This in many instances means removing old vinyl stickers.

To get the best possible price for them.

This is removing paint that has drifted in the air and settled on the vehicle. This can happen quite a bit especially in industrial areas.

Parking under trees. Different times of the year can be worse than others, it can also be very dependant on what type of tree it is.

This is the residue left behind when water (unless it is absolutely pure) dries on a vehicles paint and glass.

Essentially it needs to be “reactivated” and gently removed from the surface.

It looks awful on a car, it will make it harder to not only keep clean but the cleaning itself. As well as that small amounts will break free during cleaning and scratch the vehicle.

They restore the vehicle paintwork back to as good as it can possibly be short of a re-spray.

Keeping the vehicles whatever they are on the road working in the most efficient manner to achieve that goal while also shedding the company in the best possible light.

It is integral in maintaining a brand, keeping the staff morale up and ensuring clients are seeing a reputable company go about its business.

Maintenance gives the best chance of keeping the vehicles on the road without major interruptions to the everyday running of a business that relies on its vehicle fleet.

Lost productivity is obviously huge but also potentially lost revenue due to a poor image.

Management of a fleet has many and varied challenges. How it relates specifically to maintaining vehicles is the scheduling for when the vehicle is off the road.

People will make a judgement often within moments. In the case of vehicle fleets especially in cars they may well make a judgement on your business just by the state of the vehicles driving around.

It can and often does prevent expenses later on that can be very disruptive to a business.

The key factor is the productivity of each vehicle (how long they are off the road) but also the productivity of the fleet as a whole.

There are many systems designed to assist in fleet management. However as it pertains to keeping the fleet looking good a maintenance scheduling program is essential.

Outsourcing the detailing/cleaning of vehicles frees up staff time. Car Care’s mobile solution saves even more time, not having to move vehicles off-site. The vehicles are out of action for a substantially smaller amount of time. Depending on the service level sometimes as little as a half hour.